Videos
Short, practical videos that show you exactly how the Jet platform works — from a first-look product overview to step-by-step how-tos for the features and apps your team uses every day.
A Video Library for Every Stage
Whether you are evaluating Jet for the first time, onboarding a new team member, or getting more out of a feature you already use, our video library is organised so you can find the right clip quickly. Every video is recorded against the live Jet platform, so what you see on screen is what you will use in your account.
All videos are produced in-house by the Australian team that builds and supports the platform, so terminology, billing in AUD, and number formats all match what you see when you log in.
Product Overviews
New to Jet? Start here. These overviews walk through what call tracking is, how Jet's cloud telephony fits together, and what a typical account looks like — ideal for sharing with decision-makers and stakeholders before a demo.
- What call tracking is and how it connects marketing spend to phone calls
- A guided tour of the Jet dashboard, call logs, and reporting
- How Jet runs its own Australian telco network and what that means for call quality
- How numbers, routing, and tracking work together in a single platform
Feature Walkthroughs
Go deeper on a specific capability. Each walkthrough focuses on one feature, showing where to find it, how to configure it, and how it appears in your reporting once it is live.
- Building IVR menus and routing rules to send callers to the right team
- Setting up visual voicemail and missed-call alerts so no enquiry slips through
- Configuring geographic and time-based routing for multi-location businesses
- Reading AI call transcripts and using reporting to track campaign performance
- Connecting integrations such as Google Ads, GA4, Salesforce, and HubSpot
App & Softphone How-Tos
Practical, task-focused clips for the people using Jet day to day. These how-tos cover the Jet Cloud Mobile app and softphone so your team can take and make tracked calls wherever they are.
- Installing and signing in to the Jet Cloud Mobile app and desktop softphone
- Making and receiving calls, transferring, and putting callers on hold
- Checking visual voicemail and call history on the go
- Managing your availability, status, and notifications
Looking for the apps themselves? Head to Softphone Downloads to install them, then follow along with the how-to videos.
Prefer a Live Walkthrough?
Videos are a great way to learn at your own pace, but nothing beats seeing the platform applied to your own business. Book a demo and one of our Australian-based specialists will walk you through the features most relevant to your goals and answer your questions in real time.
You can also browse written guides and step-by-step articles in the Help Centre, or explore brochures and case studies for a closer look at how other Australian businesses use Jet.
See Jet in Action
Watch the videos, then book a personalised demo to see it working for your business.