Jet HUB
The web portal that puts your entire Jet account in one place — numbers, call flows, users, queues, recordings, reporting and billing, managed in real time.
One Portal for Your Whole Account
Jet HUB is the admin hub of the Jet platform. From a single browser-based dashboard you can see and control every part of your telephony setup — there's no software to install and nothing to maintain. Sign in from any device and your account is exactly where you left it.
Built and supported in Australia by Jet Interactive, Jet HUB connects directly to our own telco network. That means changes you make in the portal take effect on the live network in real time, not after a support ticket or an overnight batch job.
Everything You Can Manage
Jet HUB brings the day-to-day jobs that usually mean a phone call to your provider into a self-service portal you control.
- Numbers — order, assign and reconfigure 1300, 1800, local and mobile numbers across your account
- Call flows — build and edit menus, time-of-day routing and overflow paths with a visual editor
- Users — add team members, set extensions and control who can access what
- Queues — configure hunt groups, ring strategies and hold treatments for inbound teams
- Recordings — search, play back and download call recordings, with retention you control
- Reporting — view live and historical call data, attribution and call-handling performance
- Billing — review usage, download tax invoices and manage your account in AUD
Real-Time Control, No Waiting
When a campaign launches or a roster changes, you shouldn't have to wait on a provider to keep up. Jet HUB lets your team make changes themselves and see them go live straight away.
- Repoint a number to a new destination in seconds
- Update opening hours and after-hours routing before a public holiday
- Reorder a queue or add an agent mid-shift to handle a spike in calls
- Watch calls and conversions land on the dashboard as they happen
Role-Based Access for Every Team
Not everyone needs the keys to the whole account. Jet HUB uses role-based access so you can give each person exactly the control they need — and nothing they don't.
Give your marketing team access to numbers and reporting, let operations manage queues and call flows, and keep billing visible only to account owners. Every change is attributed to a user, so you always have a clear record of who adjusted what.
Built to Work With the Rest of Jet
Jet HUB is the control centre that ties the platform together. The numbers and call flows you configure feed directly into call tracking, reporting and your connected CRM — so the data you see in the portal is the same data flowing through to Google Analytics, Google Ads and Salesforce.
It works hand in hand with Jet Cloud Mobile, IVR, call queues and visual voicemail, giving administrators a single source of truth for the whole telephony stack.
Take Control of Your Telephony
See how Jet HUB puts your whole account at your fingertips.