Feature

Geographic Routing

Route inbound calls based on where the caller is located — automatically connecting them to the nearest branch, franchise, or team member.

Connect Every Caller to the Right Location

For businesses with multiple locations, franchises, or regional teams, Geographic Routing eliminates the problem of callers being directed to the wrong branch. Jet uses caller network data — not unreliable IP-based geolocation — to determine the caller's location and route the call accordingly.

Use Cases

  • National businesses with multiple service locations routing to the nearest branch
  • Franchise networks directing callers to their local franchisee
  • Emergency services and trades businesses routing to the on-call technician for the caller's area
  • Multi-state operations separating call volumes by state for staffing and reporting

Network-Level Accuracy

Unlike competitors that rely on IP geolocation (which is notoriously inaccurate on mobile), Jet uses telephony network data to determine caller geography. This means location routing works correctly even when callers are on mobile devices or using VPNs — a significant advantage in accuracy.

Route Every Call to the Right Location

Network-level accuracy. Automatic routing. No manual intervention.