Resources

Softphone & App Downloads

Take your Jet business number anywhere. Download the Jet softphone for your computer and the Jet mobile apps for your phone, then make and receive business calls, send SMS, and reach your recordings and call history from one place.

One Number, Every Device

The Jet apps connect your business number to the device you already use. Whether you are at your desk in the office or on the road with your mobile, calls ring where you are and go out from your business caller ID — never your personal number.

Because every app sits on Jet Interactive's own Australian telco network, your calls are carried, recorded, and billed by Jet in AUD. Sign in with your existing Jet account and your numbers, users, and call history are ready to go.

  • Make and receive business calls over Wi-Fi, mobile data, or a wired connection
  • Send and receive business SMS from your Jet number
  • Access call recordings, voicemail, and full call history on any device
  • Present a consistent business caller ID, not your personal number
  • One login across desktop and mobile, synced to your Jet account

Desktop Softphone — Windows & macOS

The Jet desktop softphone turns your computer into a full business phone. Dial straight from your screen, manage live calls with transfer and hold, and keep your contacts, recordings, and call history a click away. It pairs naturally with a USB headset for all-day call handling.

  • Make, receive, transfer, and hold business calls from your desktop
  • Send and read business SMS without picking up your mobile
  • Click-to-dial from contacts and your recent call list
  • Play back call recordings and review call history in-app
  • Available for Windows and macOS

System requirements (high level): a current 64-bit version of Windows or macOS, a stable broadband internet connection, and audio input/output such as a headset. Speak to our team for exact supported versions for your setup.

Mobile Apps — iOS & Android

The Jet mobile app keeps your business number with you wherever you go. Take calls on the train, return a missed customer call between meetings, or send a quick business SMS — all from your own phone, while keeping your personal number private.

  • Make and receive business calls on your mobile over Wi-Fi or data
  • Send and receive business SMS from your Jet number on the go
  • Listen to call recordings and review call history anywhere
  • Get notified of missed calls and new voicemail in real time
  • Available for iPhone and iPad on iOS, and for Android phones and tablets

Download the Jet app from the Apple App Store on iOS or Google Play on Android, then sign in with your Jet account to get started.

Getting Started Is Simple

Download is only the first step. Once you have the app on your device, sign in with the Jet account credentials provided when your service was set up. If you are not yet a Jet customer, our Australian-based team can have you up and running on your own business number quickly.

  • Download the app for your platform: Windows, macOS, iOS, or Android
  • Sign in with your Jet account, or talk to us about getting one
  • Grant microphone and notification permissions so calls work properly
  • Make a test call and you are ready to take business calls anywhere

Need a hand? Our Help Centre has step-by-step setup guides, and our local support team is on hand if you get stuck.

Take Your Business Number Everywhere

Get the Jet apps for desktop and mobile, all on Jet's own Australian network.