Inbound Numbers
1300, 1800, local geographic and mobile numbers — activated in minutes or ported across, with smart routing built in. The right number for every campaign, every region and every team.
Every Australian Number Type, One Platform
Jet Interactive runs its own carrier-grade telco network, so we provision and manage your inbound numbers directly — no reselling, no middle layer. Whether you need a single 1300 line for a new campaign or hundreds of local numbers across the country, every number lives in the same platform with the same routing, reporting and call tracking tools.
Because we own the network, you get fast activation, transparent AUD billing and Australian-based support when you need to make a change.
1300 vs 1800 vs Local: Which Number Do You Need?
Each number type sends a different signal to your callers and carries a different cost structure. Choosing the right mix is part of getting your phone strategy right.
- 1300 numbers — a single national number for your whole business. The caller pays the cost of a local call from a landline (or their standard mobile rate), and you cover the rest. Ideal for sales and service lines where you want one memorable number nationwide.
- 1800 numbers — completely free for the caller to dial. Best when you want to remove every barrier to getting in touch, such as support hotlines, enquiry lines and high-value lead generation.
- Local geographic numbers — standard area-code numbers (02, 03, 07, 08) that give you a genuine local presence in a specific city or region, even if your team is somewhere else entirely.
- Mobile numbers — dedicated 04 numbers for SMS-driven campaigns and businesses whose customers expect to reach a mobile.
Smart Routing on Every Number
An inbound number is only as good as where it sends the call. Every Jet number can route dynamically based on the rules you set, so calls always land in the right place.
- Route by time of day and day of week for after-hours and weekend handling
- Route by caller location for state or region-based teams
- Overflow to a second destination, queue or voicemail when a line is busy
- Layer an IVR menu over any number to qualify callers before they connect
- Forward to landlines, mobiles, SIP, softphones or your Jet Cloud Mobile app
Use Them as Call Tracking Numbers
Any inbound number you hold with Jet can double as a call tracking number. Assign different numbers to different campaigns, channels or landing pages and see exactly which marketing activity is generating calls — and which calls turn into customers.
Combine tracking numbers with dynamic number insertion on your website to attribute calls all the way back to the keyword, ad or source that drove them, then push that data into your CRM and analytics tools.
Instant Activation or Seamless Porting
Need a number today? New 1300, 1800 and local numbers can be activated and routing within minutes, so you can launch a campaign without waiting on provisioning.
Already have numbers you want to keep? We manage the porting process for you, moving your existing inbound numbers onto the Jet network with minimal disruption so you never lose the number your customers already know. Either way, you keep a single national presence under one provider.
Get the Right Numbers Working for You
1300, 1800, local and mobile inbound numbers with smart routing and call tracking built in.