Knowledgebase Phone System Management
60 articles

Phone System Management

Callflows, queues, phone numbers, users, call routing and SMS.

Abandonment Rate Overview
Activating an available number
Australian Local Number Geography
Australian Mobile Number Geography
Call Queue FAQ
Callflow 101
Callflow Behaviour Overview
Can I block numbers from my Jet services?
Choosing your phone numbers
Enhanced DSS Keys on Yealink IP Phones
How can I change my numbers
How to access phone numbers and callflows
How to activate a Smartnumber from ACMA
How to add & record audio files
How to add a call whisper
How to add a custom greeting
How to add an IVR
How to add geographic routing
How to add hardware to a Phone User
How to add inbound call recording
How to add or change an answering point
How to add or update voicemail
How to add postcode routing
How to add SMS
How to add time of day routing
How to change a service name
How to change the Ring Sound on your Yealink phone
How to change the time on your Yealink device
How to change your caller ID
How to create callflows
How to Extend Ring Time on Jet Mobile
How to Modify Phone Users
How to modify voicemail
How to modify your call queues
How to remove a phone user
How to reset your Yealink Phones
How to send SMS on your Jet Phone for Mobile
How to set up a new Phone User
How to set up call queues
How to set up international calling
How to set up outbound call recording
How to turn off Call Waiting
How to update your Yealink firmware
How to upload Music On Hold
How to use queues in your callflows
Inbound Call Overview
International Roaming - Jet Mobile
IVR Report
Managing Your Voicemail - Jet Mobile
My Calls are dropping - Jet Mobile
Number Types
Online Status
Porting a number with Jet Interactive
Service Level Overview
Setting Up Your Yealink Phone
Understanding your Queue Setup
Uploading & managing contacts
Using external numbers as answering points
Using the Missed Calls Manager
Using the Voicemail Manager

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