Feature

Number Management

Every phone number your business runs on, managed from one place. Activate new numbers, port the ones you already have, point them at the right call flows and control your caller ID — all self-service in Jet HUB.

All Your Numbers, One Dashboard

Most businesses end up with phone numbers scattered across multiple carriers, spreadsheets and forgotten logins. Jet HUB brings every number you hold with us into a single view — so you can see what each number is, what it costs, and where its calls are going at a glance.

Search and filter your full inventory by number type, campaign, location or status. Whether you manage five numbers or five hundred, the same self-service controls apply, with no support ticket required to make a change.

Activate New Numbers in Minutes

Jet runs its own Australian telco network, so provisioning numbers is fast and direct — there is no third-party reseller in the middle. Order what you need and have it live and routing calls the same day.

  • Local geographic numbers across all Australian area codes
  • 1300 numbers for shared-cost national presence
  • 1800 numbers for free-to-caller campaigns
  • Australian mobile numbers for mobile-first call flows
  • Bulk activation for large tracking campaigns and rotating pools

Port Your Existing Numbers

Keep the numbers your customers already know. Jet handles local number portability into our network so you can consolidate your telephony with one provider without losing the numbers printed on your vehicles, signage and ad campaigns.

Submit a port request through Jet HUB, track its progress, and we manage the carrier-to-carrier process for you. Numbers continue working right up until the cutover, so there is no gap in service for inbound callers.

Assign Numbers to Call Flows and Campaigns

A number is only useful when it goes somewhere. In Jet HUB you can point any number at a call flow, IVR menu, queue, ring group or individual user — and change that routing whenever you need to, instantly.

For marketers, assigning numbers to specific tracking campaigns means every call is attributed back to the channel, ad or landing page that generated it. Reuse, reassign and retire numbers as campaigns come and go, without touching your underlying setup.

  • Route to IVR menus, queues, ring groups or direct extensions
  • Dedicate numbers to individual marketing campaigns for clean attribution
  • Reassign routing on the fly with no downtime
  • Group numbers by team, location or campaign for easier management

Control Your Caller ID

Decide which number your business presents on outbound calls. Set the caller ID per user, per team or per number so customers see a recognisable local or national number when you call them — improving answer rates and keeping your brand consistent.

Caller ID settings live alongside the rest of your number configuration in Jet HUB, so the people who manage your numbers can manage presentation too, without involving a third party.

Take Control of Your Numbers

Activate, port, route and present every number from one Australian-owned platform.