Business Phone System
A complete cloud phone system for your whole business — call flows, IVR menus, queues, voicemail and hold music, running on softphone apps and desk phones. No on-prem hardware, all managed in Jet HUB on our own Australian network.
A Hosted PBX Without the Hardware
Jet's business phone system is a fully hosted PBX — the call routing, lines and extensions that used to live in a cabinet in your comms room now run in the cloud. There's no physical PBX to buy, patch or maintain, and no ISDN service to manage. Calls are carried over Jet Interactive's own telco network, so you deal with one Australian provider for the platform and the calls.
Because it's cloud-hosted, your phone system isn't tied to one office. Staff can take and make calls on a softphone app, a desk handset or their mobile, and the system behaves the same way wherever they're connected.
Everything You Need to Answer the Phone
The system includes the call-handling tools businesses actually rely on, configured to suit how your team works:
- Call flows that route inbound calls by time of day, department or caller selection
- IVR menus to greet callers and point them to the right team
- Call queues with hold music and announcements so callers aren't dropped at busy times
- Voicemail with email and notification delivery so messages aren't missed
- Custom greetings, hold music and after-hours messages
- Extensions, hunt groups and ring strategies across your team
Softphone Apps and Desk Phones
Your team can work the way that suits them. Use the Jet softphone app on desktop and mobile to make and take business calls from anywhere with an internet connection, or pair compatible IP desk phones for staff who prefer a traditional handset. Everyone shares the same extensions, call flows and voicemail, whether they're in the office, working from home or out on the road.
Because the system is provisioned in the cloud, adding a new starter is a matter of creating a user — not running cabling or buying a new line.
Built for Multi-Site and Growing Teams
Whether you run a single office or a dozen sites across the country, everyone sits on one phone system. Transfer calls between locations as easily as between desks, present a consistent business number, and keep call handling identical across every site.
The system scales with your team. There's no fixed line count to grow out of and no expensive upgrade when you outgrow a hardware PBX — you add users and numbers as you need them, and remove them just as easily.
Managed End-to-End in Jet HUB
Your whole phone system is configured from Jet HUB, our online management portal. Build and edit call flows, set up IVR menus and queues, record greetings, add or move users, and reassign numbers — all from one place, with changes taking effect straight away.
As an Australian-owned company running its own network since 2006, Jet supports the platform and the calls together, with local support and billing in AUD. You're not stitching together an overseas software product and a separate carrier.
Move Your Phones to the Cloud
One Australian-owned phone system for your whole team — no on-prem hardware, fully managed in Jet HUB.